Company Performance

Performance

There are numerous aspects of company performance evident in the article. Firstly, it is clear that customer satisfaction plays a pivotal role in company performance. If the clients are not satisfied, this indicates that the company’s performance is on the decline. On the other hand, if the customers show high levels of satisfaction, it shows that the company is productive. Teamwork is another critical attribute that helps in establishing a company’s performance. In essence, a productive company has effective teams in all departments (Stayer, 1990). On the other hand, the lack of teamwork is synonymous with poor performance. Additionally, companies should provide sufficient platforms for personal development. In essence, this implies that organizations should have the necessary framework for promoting skills development among employees.

Empowerment

Empowerment of employees is another notable theme in the article. The author highlights the different benefits of entrusting employees with responsibilities. Through such responsibilities, employees consider themselves as integral components of the company’s structure. It is also vital to note that empowerment is an essential platform for enhancing the productivity of employees (Stayer, 1990). This is because empowerment serves as motivation for workers. The lack of motivation in an organization can strongly undermine its performance. According to the author, empowerment is also an excellent tool for promoting job satisfaction.

Improving Performance

According to Ralph Stayer (1990), there are various attributes that help in boosting the performance of organizations. Firstly, organizational management should provide an enabling environment for employee growth. This perspective is also beneficial in terms of innovative development. Secondly, it is vital for managers to create an element of expectation within the workforce. This approach helps in raising employee productivity (Stayer, 1990). Additionally, managers should always shape employee’s expectations by being role models. These attributes are critical towards enhancing the performance of companies.

Reference

Stayer, R. (1990). How I learned to let my workers lead, Harvard Business Review

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