Performance Measures
A clinic service wants to add a new performance measure that deals with service delay –the number of minutes after patient arrival that a given event occurs. Create three questions that should be asked about the clinic service’s proposed performance measure. Provide a rationale for each question. Determine if this request to add a new performance measure should be taken to the Definitions and Standards Committee. Support your answer. Identify three (3) electronic bibliographic resources that a clinic service manger could use to identify the performance parameters upon which this proposed performance measure would be based
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