Palm Beach Reengineering Process

Table of Contents

Reengineering Palm Beach course registration process will involve introducing a sociotechnical system in the registration, which will incorporate human and machine operations. Introducing machine components in the course registration process will substantially improve the efficiency of the registration process. There is the elimination of some operations carried out previously in the manual registration. The sociotechnical system will entail the creation of components that will coordinate successfully to produce the desired. The system will include human and machine components, which are mainly computers. There will then be the establishment of interfaces that will enable the components to coordinate successfully. The reengineering process will essentially involve the creation of an information system for electronic registration of courses that will make the process more efficient.

The institution should ask itself several questions that will ensure the efficiency of the information system. First it should establish the activities that can be made electronic and the ones that can not. This will involve evaluation of the manual, course registration process to establish such activities. After the establishment of the activities, the electronic formats of the activities, formulation of electronic codes representing the activities occurs. The basis of coding or the algorithms should be on the previous manual process. Advice on the manual registration process should be obtained from the registration personnel. After establishing the manual process operations, the IT team should evaluate the operations to see which activities could be eliminated with the sociotechnical system. Elimination of some of the process is to ensure shrinking of costs and more efficiency.

The institution should then ask itself the number of applicants that the system will serve. The system design team should consider the number of clients; the data base can attend to at once. This is for the purpose of eliminating system congestion when many applicants log in to the system; A system that does not consider the number of users may experience periodic system breakdowns due to overloading. The other question that the system design team should consider is the number of courses that the registration process will entail. This will help is designing the log in accounts of users. The accounts should have the maximum number of fields based on the maximum number of courses that an applicant can apply. After writing all the process and eliminating the non-essential ones, the systems coding can be carried out. After writing down the algorithms, conversion into machine language takes place. After the conversion, desk data can be used to test the workability of the system. After establishing the workability then, implementation follows.

The institution should choose between parallel running implementation processes, pilot implementation of phased implementation. Parallel running is where the old system runs hand in hand with the new system. Phased implementation is where the system implementation is in phases, i.e. some operation in the process are manual and some electronic. Pilot implementation is where there is departmentalization of the implementation; there is the selection of a department is for implementation, after establishing the system’s workability, then implementation occurs in the rest of the departments. Taking over the system at once may present difficulties in the future. After successful testing, the system can then be taken over in the whole institution. This can help the Palm Beach institution achieve substantial efficiency in terms of low costs and accuracy in the registration process.

Reference

Lammle, T. (2011). CCNA Cisco certified network associate study guide, 7^th Ed. USA: Sybex

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