Resolving conflicts in healthcare

Post a 200-300-word response to the following discussion question by clicking on Reply. Please put the question below at the beginning of your response. You are a manager of a 5-member customer service team. Two members of the team are stars, and the other three members are average workers. The two star team members are competitive,and their competition creates friction within your team. What can you do to respond to this conflict? Why? (Use references to support your response and cite accordingly)

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